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Case study

N&P - Affiliate Programme

N&P - Affiliate Programme

Delivered a 300% saving in cost per lead

Norwich and Peterborough Building Society's affiliate programme was achieving a conversion ratio of 156 clicks to 1 application - at a very high cost per completed application.

Thinking Our digital planning team were able to quickly identify the true cost per conversion. This allowed us to optimise the programme's communications channels, whilst streamlining both the conversion and application process.

At the same time, we devised and implemented rigorous measurement tools to assess the impact of these changes. The approach led to N&P reducing their cost per lead by 300%.

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Our clients say

"HS&P has helped us understand how we can best serve our players by our retail offer and promotion at retail. They put the client at the centre of their organisation and are always responsive."

Phil Smith
Commercial Director
Camelot

Awards

HS&P character Award

Data Strategy Award 2005
Data Brand of the Year