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Welcome to HS&P. We are an independent, integrated relationship marketing agency.

It's a place where thinking stimulates creativity. Better thinking means better results.

We're big on measurement, so much so that we're happy to be paid by our results. What do you think? If you like the sound of that, then join the thinking.

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Search results: Customer loyalty

Sending e-vouchers 'helps gain customer loyalty'

Category: Loyalty | 14th Sep 2009 Emailing customers with vouchers and offers can help a company gain customer loyalty, it has been advised.

Sending newsletters and providing customers with updates can make them feel valued, noted DMNews.

"From attracting...

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Sending e-vouchers 'helps gain customer loyalty'
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Customer service 'can help firms outshine competitors'

Category: Loyalty | 10th Sep 2009 Businesses which focus on customer loyalty and service can make sure they fare better than their competitors, it has been suggested.

Clients need to feel they are gaining a personal service, acknowledged Jim Fletcher in an article for the...

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Customer service 'can help firms outshine competitors'
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Customer loyalty 'part of any successful formula'

Category: Loyalty | 07th Sep 2009 Companies which want to replicate the success of one US store need to make sure they focus on customer loyalty, it has been said.

Along with control over expenses, owner of the Hot Tub Store Nick Vendittelli believes any company can...

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Customer loyalty 'part of any successful formula'
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Monthly online searches top 100 billion

Category: Loyalty | 01st Sep 2009 The popularity of online search engines has grown by over two-fifths in the last year, it has been revealed.

Studies carried out by research group comScore indicate that more than some 113 billion searches were conducted in July 2009, a...

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Monthly online searches top 100 billion
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Twitter popularity exceeds MySpace, figures show

Category: Loyalty | 01st Sep 2009 Last week saw more visits to the micro-blogging website Twitter than its rival MySpace, figures have revealed, suggesting it could be used as a creative marketing tool.

According to the Hitwise blog, Twitter had one of every 400 UK...

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Twitter popularity exceeds MySpace, figures show
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Email marketing 'a way of retaining customers'

Category: Loyalty | 26th Aug 2009 Companies can use email marketing as a means of keeping their customers on board, it has been said.

However, firms who opt for this marketing channel need to make sure it does not become over-used, noted technical director at dotCommerce...

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Email marketing 'a way of retaining customers'
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OFT to study misleading advertising

Category: Loyalty | 20th Aug 2009 The Office of Fair Trading (OFT) has announced it is to conduct a study into how misleading advertising affects the public.

In news which may emphasise the need to take on the expertise of a well-qualified creative marketing agency, it...

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OFT to study misleading advertising
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CRM 'can help businesses grow'

Category: Loyalty | 10th Aug 2009 Businesses which implement customer relationship management (CRM) systems have the potential to grow during the recession, it has been claimed.

Darren Mercieca, Business Link adviser, believes companies are under pressure to find new...

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CRM 'can help businesses grow'
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Consumers are 'unimpressed by loyalty schemes'

Category: Loyalty | 10th Aug 2009 Most customers are aware of retailers' loyalty schemes but not convinced that they will deliver, says new research.

UK businesses should rethink their approach to customer retention advises Ipsos Mori and the Logic Group who conducted...

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Consumers are 'unimpressed by loyalty schemes'
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Ryanair initiates loyalty scheme with Webloyalty

Category: Loyalty | 03rd Jul 2009 Ryanair has teamed up with Webloyalty to offer UK passengers discounts of up to 20 per cent at more than 700 online retailers.

Customers who pay £10 a month to be part of the scheme will receive a £10 cash back cheque from...

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Ryanair initiates loyalty scheme with Webloyalty
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